Privacy Policy for VetNM.com

1. Introduction

At VetNM.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our website, you agree to the terms outlined in this policy.

2. Data Controller

VetNM.com is the data controller responsible for the personal data we collect. You can contact us at:

3. Personal Data We Collect

We collect and process the following personal data:

  • Contact Information: Name, email address, phone number, postal address (when you register or contact us).
  • Usage Data: Information on how you use the website (IP address, browser type, pages visited).
  • Listing Information: Data related to your listings (e.g., veterinary clinics or services you add to our directory).

4. How We Use Your Data

We use your personal data for the following purposes:

  • Providing Services: To create and manage your account, process listings, and respond to inquiries.
  • Communication: To send you important updates, newsletters (if subscribed), or responses to your queries.
  • Improvement of Services: To monitor and analyze usage trends, improving the functionality and content of our platform.
  • Legal Compliance: To fulfill our legal obligations (such as GDPR compliance).

5. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • Contractual necessity: To provide the services you request.
  • Consent: For newsletters or marketing, we will only process your data with your explicit consent.
  • Legitimate interest: For improving our services and ensuring the security of our website.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: Third-party companies that assist in website operations (hosting, maintenance).
  • Legal Authorities: If required by law or necessary to protect our rights or comply with a legal obligation.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Your Rights Under GDPR

As a user under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections if any of your data is inaccurate or incomplete.
  • Right to Erasure: You can request the deletion of your personal data, provided there are no legal reasons for its retention.
  • Right to Restriction: You can request us to limit the processing of your data.
  • Right to Data Portability: You can request a transfer of your data to another service.
  • Right to Object: You can object to how we process your data.

To exercise these rights, please contact us at [[email protected]].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

10. Cookies

We use cookies to improve user experience and analyze site traffic. You can control or disable cookies through your browser settings. For more information, please see our [Cookie Policy].

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on this page.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

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